Policies

To ensure that your package(s) are properly delivered and that you receive your package on time ,please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. Boutique 220 does not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.

We do not ship to P.O.Boxes at this time. Expedited Shipping will not be available at this time but we look forward to the ability soon.

Orders to US destinations may take 3 -12 business days from the date that it is shipped out, not necessarily from the date that it is placed, depending on the shipping method selected and final destination of the order.

When your order has been shipped, you will receive an email with tracking information.

For U.S. Domestic & International orders, we will use USPS or UPS to ship to most locations. Alternative carriers may be selected at our sole discretion to meet shipping requirements. Your final shipping cost is displayed at the point of checkout.

PROCESSING TIME

All orders are subject to processing time that is separate and apart from the time it takes for a shipment to reach its destination once it has been picked up from our fulfillment center by the applicable carrier. Depending on a number of factors, standard domestic and international orders may take up to 3 business days (excluding Saturdays, Sundays, and Holidays) to process.
After your payment is authorized and verified, standard orders can still take 3 business days to process. This is just an estimate and doesn't include weekends or holidays.

SHIPPING FEES

Shipping fees are non-refundable. If you refuse any shipments from Boutique 220. Customer will be held responsible for the original shipping charges, plus the cost of returning the package to us. This amount will be deducted from any credit issued.

DELIVERY CLAIMS

If you are experiencing a non-delivery or your tracking information states that your package was delivered by the carrier but you have not received it; you must contact us within 2 days including weekends to file a claim.

405-693-4562

We will do our best to assist you in working with the carrier to complete the claims process. Please note: Claims can take up to 30 days to complete (depending on the shipping carrier used).
Boutique 220 does not accept responsibility for packages that have been reported as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.Please reach out to the carrier at this time.

OUT OF STOCK ITEMS OR BACK ORDERED ITEMS

If your order includes multiple items and one (or more) of the items are out of stock or on back order; we will go ahead and ship the rest of your order, issuing a refund to your original form of payment for the item(s) not in stock.

RESERVED RIGHTS REGARDING SHIPPING

While we will make every effort to accommodate your shipping and billing preferences, in order to protect our "Second to None " babes,Boutique 220 reserves the right to require customers to use a “common” shipping and billing address in the event we are unable to process an order or verify a shipping address provided.

ONLINE STORE POLICY

Items must be unworn, unwashed, and have original tags attached. Shoes must be unworn, show no signs of wear, and returned in their original packaging.
Items must be free of stains, makeup and deodorant
Bodysuits, swimwear, undergarments, beauty products, cosmetics, and accessories are non-returnable.
All returns are refunded via store credit in the form of a Boutique 220 Coupon or Gift Card.
We are not liable for any return packages that may become lost or stolen in-transit. Please keep your proof of postage and/or return tracking number when shipping back your returns.
Returns are processed within 5-7 business days after your item(s) are delivered to us.
Damaged, defective, or incorrect items must be reported within 2 days of delivery.
Return drop offs are accepted. It is your responsibility to contact us for daily locations.

RETURNED TO SENDER & REFUSED PACKAGES

This can happen if (1) an address is invalid or missing information, (2) the carrier is unable to deliver your package, or (3) the order is refused by the customer at time of delivery.

Returned-to-Sender or Refused packages will be restocked and you will be issued store credit in the form of an E-Gift Card minus the initial shipping charge.
We are unable to make changes to orders once they have been placed in our system. To ensure that your package is properly delivered, make sure that your address is entered correctly and includes all relevant information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) are critical to ensuring delivery.
We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect at the time of purchase.

Reserved Rights Regarding Returns

We reserve the right to solely define and limit, refuse, and/or reject returns from customers at any time due to:

An irregular or excessive returns history indicative of "ward robing;"
An irregular or excessive returns history involving worn, altered, laundered, damaged, or missing items; or
Potential fraudulent or criminal activity.

Similarly, we reserve the right to refuse service (both in-store and online) to any customer or entity, due to similar actions as noted

STORE EXCHANGES

We cannot ensure the style,size or color that you need will be available by the time it is returned. Customer will receive a full refund via the payment used.

RETURN - IN - PERSON RETURNS OR ONLINE PURCHASES

If your purchased was made online, you may return item(s) in person Or receive store credit.
All items must be unworn, unwashed and returned in original condition (including all paperwork, packaging, accessories) with tags attached.

EXCHANGES FOR ONLINE PURCHASES

Boutique 220 does not accommodate exchanges for purchases made online to be exchanged in-person as we cannot guarantee the item purchased will be in-stock in the size, color or style desired.

DAMAGED-DEFECTIVE -INCORRECT ITEMS

Should you receive a damaged, defective, or incorrect item, Contact us at 405-693-4562 or email at faith@saditystyles.com. Once we receive your request, we will be in contact with you to address and resolve the issue.

PRE- ORDER SALES

From time To time Boutique 220 may host a Pre- Order SALE via Social Media
The Sale will run for 2 Consecutive Days
Items are not In Stock & are usually no sample available
Should item arrive and expectation are not met, customer will have the option to be refunded Or store credit.
Items cannot be refunded until the merchant refunds Boutique 220
We will work with Our Second To None Babes as well as our vendors to make your process as smooth as possible.
Processing will take an additional 3 days to ensure correct items ordered
Once order has been processed with Boutique 220, Please allow 8-12 Business Days for delivery excluding weekends Or Holidays.
Items are offered at the lowest price possible during Pre-Orders dates

RETURNING BY MAIL

To return by mail - Use your order packing slip to return by mail with the carrier of your choice. All returns must include an order packing slip that clearly indicates which items are being returned. If this is not filled out correctly, your return may experience issues in processing. Boutique 220 is not responsible for returns until they reach Boutique 220's P.O. Box Center in Oklahoma City, Oklahoma

Mail your return items to our Returns Department at the address stated below:

Boutique 220

P.O.Box

Oklahoma City, Okla 73135

PRIVATE POLICY

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

HOW WE COLLECT INFORMATION

When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

WHY WE COLLECT SUCH PERSONAL INFORMATION

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;
To provide our Users with ongoing customer assistance and technical support;
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.

PLEASE NOTE:
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail
If you don’t want us to process your data anymore, please contact us at [your email] or send us mail to: [your physical mailing address].
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.
Questions and your contact information
If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at faith@saditystyles.com or send us mail to: [your physical mailing address].